Terms and Conditions – Corporate Agreement VR

1. Scope of the Agreement

This Agreement covers VR’s offering of individual tickets. In addition to this corporate agreement, VR’s Purchase Terms and Travel Terms applicable at the time of booking apply to each booking. In the event of any conflict, this corporate agreement prevails in respect of matters specifically regulated herein. The Agreement applies solely to the Company’s own business travel and is not intended for resale or transfer to any third party. The contractual discounts apply only to VR Snabbtåg Sverige AB’s route network and will be adjusted during the term of the Agreement based on the actual travel volume per calendar year. As at the date of signing of this Agreement, the contractual discounts amount to five (5)% on Flex and seven (7)% on Plus and 1 Class Plus. Individually agreed discounts may differ from these levels and will, where applicable, be set out in the individual corporate agreement or another written agreement between the parties. For the avoidance of doubt, the contractual discounts may not be combined with other product offers, including commuter card products.

2. Duration of the Agreement

This Agreement enters into force when it has been signed by both the Company and VR and remains in force until further notice. Either Party may terminate the Agreement by giving one (1) month’s written notice.

3. Purchases via different Booking Channels

VR aims to ensure that ticket purchases can be made in a simple and convenient manner from the Company’s perspective. Contractually discounted tickets may be purchased through the following booking channels:

• vrresa.se

• VR Resa application

• Travel agencies

4. Invoicing and Payment Terms

Purchases via vrresa.se or the VR Resa application may be paid by card or invoiced. For each purchase, the Company may choose between a consolidated invoice, for which no invoice fee is charged, and an individual invoice. Invoices relating to bookings made during a calendar month will be sent on the first day of the following calendar month and will be due for payment thirty (30) days from the invoice date. Where the Company selects a consolidated invoice, all bookings made during the preceding calendar month will be included in one invoice. Where the Company selects an individual invoice, a separate invoice will be issued for each booking and an invoice fee of SEK 49, including VAT, will be charged per invoice. No invoice fee will be charged for credit notes or bookings cancelled before the invoice has been sent. If a booking is cancelled after the invoice has been sent, the invoice fee already charged will remain payable. If additional costs arise after an individual invoice has been sent as a result of an action requested by the Company or the traveller, such as a rebooking, VR will issue a new invoice. The new invoice will be sent on the first day of the following calendar month and a new invoice fee will be charged. In the event of late payment, default interest will be charged in accordance with the Swedish Interest Act (1975:635). VR is also entitled to compensation for a written payment reminder and any other compensation available under the Swedish Act on Compensation for Debt Collection Costs, etc. (1981:739). In the event of late payment, VR may, without prior notice, disable corporate invoicing as a payment method. VR may also, upon written notice, block the Company’s corporate agreement for new bookings until all due and unpaid invoice amounts, together with applicable default interest and fees, have been paid in full. Such a block will not affect tickets that have already been issued.

For bookings and purchases made through a travel agency, payment is to be made in accordance with the payment solution and the terms agreed between the Company and the travel agency.

5. Group Bookings

Group bookings can be made either through the Company’s contracted travel agency or by submitting a direct request via the group form on vrresa.se. Upon a group request, a quotation will be provided stating the price for the specific group together with applicable group terms and conditions. Group travel does not generate any per-ticket discount and falls outside the scope of this Agreement. Group bookings will not be included in the Company’s statistics.

6. Purchases via vrresa.se and VR Resa Application or Travel Agency

To purchase tickets under this corporate agreement via vrresa.se or VR Resa application, the user must have a personal My VR account linked to the corporate agreement. Connection to the corporate agreement is affected as follows:

1) The user submits, via vrresa.se or VR Resa application, a connection request to the Company using the Company’s agreement number. The request must be approved by the Company’s contract administrator or another authorised administrator. The connection request remains valid for thirty (30) days.

2) The Company sends, through the contract administrator or another authorised administrator on vrresa.se or VR Resa application, an invitation to the user using the user’s email address. The user must thereafter approve the invitation. The invitation remains valid for thirty (30) days.

For a purchase to be registered under this Agreement and for the contractual discounts to apply, the purchaser must be connected to the corporate agreement at the time of booking. This requirement applies only to purchases made through vrresa.se and the VR Resa application and does not apply to bookings made via a travel agency.

If the Company uses a travel agency, VR will notify the travel agency contact specified by the Company in this Agreement of the Linkon number(s) to which the Company’s discounts are loaded.

7. Statistics

The Company’s administrators are to log into their account on vrresa.se to access the Company’s statistics. Regardless of booking channel – vrresa.se, VR Resa application or travel agency – the statistics will show the Company’s total purchases, broken down by channel.

8. Misuse of User Identity

In the event of suspected misuse of the customer number and/or login credentials, the Company must immediately notify VR. Upon such notification, VR will block the Company’s account and assign a new customer number.

9. Liability

The Company is responsible for payment of all bookings, journeys, fees and other charges arising from purchases registered under the Company’s corporate agreement or made using the Company’s customer number.

10. Personal Data

Within the framework of this Agreement, the Parties will process personal data, including names, contact details and travel information associated with the Company’s employees and the person making the booking. Each Party acts as a data controller in respect of its own processing under this Agreement.

The Company must ensure that it has a legal basis for disclosing the personal data processed within the scope of this Agreement.

For VR to fulfil its information obligations in accordance with applicable data protection legislation, the Company must ensure that VR receives the email address and mobile telephone number of the persons for whom travel is booked. This applies irrespective of the booking channel used.

11. Assignment

This Agreement may not be assigned, in whole or in part, without prior written consent of the other Party. Nor may the Agreement be extended to include employees of subsidiaries or affiliated companies in which the Company’s ownership interest is less than fifty (50)%.

12. Early Termination of the Agreement

If the Company fails to pay an overdue invoice amount within fifteen (15) days after VR has sent a payment reminder in respect of that amount, VR is entitled to terminate the Agreement with immediate effect.

13. Entire Agreement and Amendments

This Agreement constitutes the complete regulation between the Parties with respect to all matters to which the Agreement relates. All prior written or oral undertakings and representations are replaced by the contents of this Agreement.

Any amendments or additions to the individual corporate agreement must be made in writing and signed by both Parties in order to be binding. Notwithstanding the foregoing, VR may amend these Terms and Conditions. The contract administrator will be notified of any material changes via the most recently provided email address at least thirty (30) days before the change takes effect. If the Company does not accept a material change, the Company may terminate the Agreement by notifying VR before the change takes effect, in which case the Agreement will terminate on the day before the change takes effect. The contract administrator is responsible for keeping the contact details up to date and for notifying VR without undue delay of any changes.

14. Force Majeure

VR shall not be liable for any failure or delay in the performance of its obligations under this Agreement to the extent that such performance is prevented by a labour dispute or becomes impossible due to circumstances beyond VR’s reasonable control and which could not reasonably have been foreseen, including but not limited to decisions by public authorities, war or circumstances arising therefrom, civil unrest, sabotage, natural disasters or other similar events.

ENTRY INTO FORCE

15. Period of vality of the Terms and Conditions – Corporate Agreement VR

15.1 Terms and Conditions Corporate Agreement VR Snabbtåg Sverige AB will take effect on October 1, 2026

VERSION MANAGEMENT
1. Terms and Conditions Corporate Agreement VR Snabbtåg Sverige AB, effective from 01/10/2026